Contact information
Contact Information
We're Here to Help
At House Beautiful, customer satisfaction is our priority. Whether you have questions about our indoor plants, garden décor, perennials, shrubs, vines, orders, shipping, returns, or general product information, our customer support team is ready to assist you.
We are committed to providing friendly service, timely responses, and helpful solutions to ensure you have a positive shopping experience.
Company Information
House Beautiful
1102 Reynolds Alley
Anaheim, CA 92801
United States
Website: indoorplants.house.com
Phone: +1 562-370-2678
Customer Support Email: admin@indoorplants.house.com
Customer Service
Our customer service team can assist with:
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Product inquiries
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Plant care questions
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Order status updates
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Shipping and delivery information
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Return and refund requests
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Exchange requests
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Payment-related questions
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Account assistance
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General customer support
For faster service, please include your order number when contacting us about an existing purchase.
Email Support
Email:
We strive to respond to customer inquiries within 24–48 business hours. Response times may be slightly longer during holidays, promotional events, or periods of high order volume.
Telephone Support
Phone:
+1 562-370-2678
If you contact us by phone, please have your order information available so we can assist you more efficiently.
Order Assistance
For questions regarding an order, please provide:
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Full Name
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Order Number
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Email Address Used for the Purchase
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Product Name (if applicable)
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Detailed Description of Your Request
Providing complete information allows us to resolve inquiries more quickly.
Shipping Support
If you need assistance regarding:
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Shipment tracking
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Delivery status
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Shipping delays
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Lost packages
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Damaged deliveries
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Shipping restrictions
please contact our support team by email or phone.
We will work closely with our shipping partners to investigate and resolve shipping-related concerns whenever possible.
Returns and Refunds
If you would like to request a return, refund, or exchange, please contact us before sending any item back.
Our team will provide instructions regarding:
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Return eligibility
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Return authorization
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Shipping instructions
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Refund processing
Following our return procedure helps ensure that your request is handled efficiently.
Product and Plant Care Questions
Our team is happy to assist with questions related to:
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Indoor plants
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Perennials
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Shrubs and vines
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Garden décor products
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Basic plant care recommendations
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Product specifications
We want every customer to feel confident when selecting products for their home and garden.
Business Address
House Beautiful
1102 Reynolds Alley
Anaheim, CA 92801
United States
Please note that this address should not be used for product returns unless specifically instructed by our customer service team.
Customer Feedback
We value customer feedback and welcome suggestions that help us improve our products and services.
Whether you would like to share your experience, offer recommendations, or provide comments regarding your purchase, we would be pleased to hear from you.
Contact Us
House Beautiful
Address:
1102 Reynolds Alley
Anaheim, CA 92801
United States
Phone: +1 562-370-2678
Website: indoorplants.house.com
Email: admin@indoorplants.house.com
Thank you for choosing House Beautiful. We appreciate your trust and look forward to helping you create beautiful indoor and outdoor living spaces.